After a decade of adjustment, libraries are reaffirming their role as key information providers in this digital age. Call it what you will, libraries are providing digital reference, chat reference, virtual reference, online reference, synchronous reference, and now text message reference as part of their library's suite of services. Join us for this special 90 minute webinar to hear the latest implications, trends and tips in digital reference with a panel of special guests including: Stephen Francoeur, Information Services Librarian, Baruch College (NY); Susan McGlamery, 24/7 Reference Cooperative Director; and Alison Miller, Internet Public Library.

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