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Unleashing the Learning Power of Your Customer Communities

Event Type: Webinar
Date: 1/27/2009
Start Time: 2:00 PM
End Time: 3:00 PM
Description:
 A webinar presented by PLATEAU in partnership with Workforce Management with WebJunction's own Kathyrn Perkins and Rachel VanNoord: What if you took the best community features of Facebook, LinkedIn, and Yahoo and combined those with a powerful knowledge platform?

In the era of Google, budgetary challenges and the expansion of information globally, libraries are redefining information services of the future.

WebJunction, a division of OCLC, was started in 2002 by a grant from the Bill and Melinda Gates Foundation to provide library staff an online community to create and share information. Today, WebJunction has over 32,000 members and 19 premiere partners, providing services to libraries in the U.S.

To meet the growing needs for community members to create, learn and share, WebJunction / OCLC built and deployed a revolutionary platform that integrates social tools, content management, learning management, customer management, and virtual meeting spaces.

In this webcast, WebJunction / OCLC will provide:

* A demonstration of how these systems interact to provide a robust member community experience;
* Great tips on how to engage members in discussions, groups, content sharing, and collaborative learning development;
* And key lessons learned in how to get staff, members, executives and the library industry to become passionate participants in the robust learning community.


Presented by:

Kathryn Perkins
Director, Partner Services

Kathryn Perkins is the Director of Partner Services for WebJunction. In this role she leads partner management and product support for WebJunction / OCLC.

Kathryn formerly worked for a learning management system company as a strategic consultant and account director to assist Global 1000 cliens in fully using the capabilities of their online learning platforms. Her work has been featured in numerous webinars, speaking engagements, Online Learning Magazine and Training Magazine.

Rachel Van Noord
Senior Manager, Partner Services

Rachel Van Noord has worked with WebJunction since graduating from San Jose State University's MLIS program in 2005.

As Senior Manager, Partner Services, she leads WebJunction's account management, training and documentation efforts. Rachel was principal contributor to WebJunction's 2006 publication "Trends in E-Learning for Library Staff" and co-authored the article "E-Learning's Next Wave" for Library Journal.

Before working at WebJunction, Rachel coordinated the Library Beyond Walls program at the Marin County Free Library and worked at the Helen Crocker Russell Library of Horticulture.
Library: WebJunction
Location: Other
Link: Register Now via Workforce Management